Mission, Vision, Goals

Mission

To protect the public by ensuring the integrity of the judicial record and maintaining
the standard of competency through oversight of the court reporting profession.

Vision

Consumers hiring a California licensed court reporter engage the highest quality,
most knowledgeable, and most ethical professional.

Values

  • Collaboration - We value partnerships. We foster the public’s trust through open communication and work in a cooperative, respectful, and courteous manner.
  • Consumer Protection - We make effective and informed decisions in the best interest and for the safety of Californians.
  • Excellence - We have a passion for quality and strive for continuous improvement of our programs, services, and processes through employee empowerment and professional development.
  • Integrity - We are committed to honesty, ethical conduct, and responsibility.
  • Service - We are professional and responsive to the needs of our stakeholders.

Strategic Goals

The CRB has established five goals, which provide framework for the results it wants to achieve in furtherance of its mission:

  • Professional Qualifications For Licensure

    • The Board promotes the professional qualifications of those practicing court reporting by establishing examination standards and requirements.

  • Enforcement

    • The Board protects consumers by preventing violations and enforcing laws, codes, and standards when violations occur.

  • Educational Oversight

    • The Board advances higher education standards through educational oversight to increase the quality of education and safeguard consumer protection.

  • Outreach

    • The Board increases awareness of its mission, activities, and services, with a focus on practice standards by sharing information with the public and professionals.

  • Administration

    • The Board enhances organizational effectiveness and strives to improve the quality of customer service.